Not all rules are meant to be broken!
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Credit Card Required
Our system will require a credit card to guarantee your appointment. Nothing will be charged to you card except in the case of a no call no show or a cancellation that is outside of the 24 hour cancellation window.
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Deposits
A deposit is required for some services and for all new clients. A invoice will be sent via email. Deposits are non-refundable except in cases where an error has been made on our end.
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Cancellation
All apointments must be cancelled and/or rescheduled 24 hours prior to the actual appointment time. No call no show appointments will be accessed a fee equal to 100% of the service total. In addition, appointments cancelled with less than a 24 hour notice and/or a no calls no show will be accessed a fee equal to 50% of the service total.
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No Call No Show
Any client that does not show up to their appointment without cancelling or rescheduling with in the 24 hour period will be considered a No Call No Show. A fee equal to the cost of the booked service will be due immediately.
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After Hours Fee
Appointments are available outside of business hours. An after hours fee will be charged for the convenience of a custom appointment times.
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Late Policy
A $15 late fee will be added after 15 minutes and any clients more than 30 minutes late will be rescheduled.
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Covid-19
If you are feeling ill please cancel your appointment. Mask are optional.
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Extra Guest
No extra guest while being serviced. No children allowed unless being serviced.
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Refunds
We have a no refund policy however we will do our absolute best to ensure you are happy with our services.